Fill open home-care shifts faster

A caregiver calls out at 6:30 AM and the visit is still on. This is the morning CareMatch is built for.

The morning without it

You open the schedule, then the availability sheet, then the time-off calendar. You work out who is free, who can do that client's care, who lives close enough, and who is already near overtime. Then you start calling, one caregiver at a time, until someone says yes.

The morning with CareMatch

  1. You mark the visit as a call-out. The visit stays on the schedule, open.
  2. CareMatch lists the caregivers who are available, qualified for that client's services, and ranked by real driving time. You see why each one is where they are in the list.
  3. You send the offer to the best caregiver, or to several at once.
  4. The first to accept takes the visit. The schedule updates, and the other offers close.
The Candidates panel for an open visit. Kevin O’Brien is first at 1.3 miles, Michael Torres second at 1.6 miles and Sarah Williams third at 3.5 miles, each with a score and a link reading Why this score?
An open visit's candidates: ranked, each with driving distance and a score you can open to see why.
A street map of Inverness, Florida showing the real driving route from Michael Torres to the client, Maria Gonzalez: 1.6 miles and 7 minutes, going round the river rather than straight across it.
Driving time comes from the actual route. Here the second name on the list is a 1.6-mile, 7-minute drive, even though it looks closer on the map.

What you stop doing

  • Cross-checking availability, time off and existing visits by hand.
  • Phoning down a list in the order you happen to remember it.
  • Finding out about an overtime breach or a double-booking after it has happened.

Bring us your worst scheduling morning

Describe it on the demo request and we will show you how CareMatch handles it.